SHIPPING POLICY

We are proud to offer free worldwide shipping on every order placed through our online store. There is no minimum purchase amount required to qualify, no regional shipping surcharge, no tiered shipping program, and no subscription requirement. Whether you are ordering a single t-shirt or multiple items at once, standard shipping to your door is included at no extra cost. This benefit applies to all countries we currently ship to and is one of the core ways we make premium everyday apparel accessible globally.

After your payment is successfully confirmed and verified, your order enters our processing workflow. During this stage, our team picks your items, inspects each garment for quality, folds and packages it carefully, and prepares the shipping label. Standard processing time ranges from 3 to 7 business days, excluding weekends and recognized public holidays. During large seasonal sales, new product launches, and holiday periods, processing times may be slightly extended due to higher order volume. We appreciate your patience during these busier windows.

Once your package is handed off to our shipping carrier, estimated delivery time ranges from 6 to 15 business days, depending on your destination country and local postal service efficiency. These timelines are estimates, not guaranteed delivery dates. International shipments can experience delays from customs inspection holds, carrier operational backlogs, weather disruptions, local postal processing slowdowns, or other logistical events outside our control. We cannot guarantee arrival by a specific date, especially for cross-border orders.

When your order ships, we send a shipping confirmation email to the address you provided at checkout. This email includes a tracking number and a link where you can monitor your package's progress through the delivery network. Please note that tracking updates may not appear immediately after dispatch — carriers can take 24 to 48 hours to scan and register a package into their system. Tracking information may also experience gaps during international transit as packages move between sorting facilities.

You are responsible for entering a complete and accurate shipping address when placing your order. Double-check street names, apartment or unit numbers, postal codes, and recipient names before submitting your purchase. If a package cannot be delivered because of an invalid address entered by the customer, or if the package is returned to us as undeliverable, you will be responsible for any additional reshipment costs. We are not liable for lost or misdelivered packages that result from incorrect address information provided during checkout.

International shipments may be subject to customs clearance procedures in the destination country. Import duties, taxes, brokerage fees, or administrative charges may be assessed by your local customs authority upon package arrival. These charges are separate from our shipping service and are not included in the product price you pay at checkout. We cannot predict or control the amount of these local fees, and they must be paid by the recipient — typically collected at delivery or invoiced by your local postal service. We are also not responsible for delays caused by customs inspections or holds.

If your tracking information shows that your package has been marked as delivered, but you have not physically received it, please take a few steps before contacting support. Check with neighbors, building management, front desk staff, and your local post office — carriers sometimes mark packages delivered before the physical drop-off, or leave parcels in secure locations that may not be immediately obvious. If you still cannot locate your package after thorough checking, reach out to our customer service team and we will open an investigation with the carrier.

Address changes, order cancellations, and shipping modifications can only be processed while your order is still in our pre-shipment processing stage. Once the package has been scanned into the carrier's system, we cannot redirect, intercept, or modify the delivery address. We recommend reviewing your checkout information carefully to avoid the need for post-purchase changes.

We reserve the right to adjust our choice of shipping carriers based on availability, cost efficiency, and delivery reliability for specific regions. We may also restrict shipping to certain countries or areas if logistics service becomes unreliable, restricted, or prohibited by local regulations. If we are unable to ship to your location after you place an order, we will notify you promptly and cancel your order for a full refund.

This shipping policy may be updated periodically as our fulfillment process, carrier partnerships, or shipping rules evolve. The version of the policy in effect on the date you place your order applies to that transaction. We recommend reviewing this policy before checkout so you understand our shipping timelines and international delivery terms.